Refund policy
Refunds & Returns Policy
We get it, sometimes things don’t work out. If you’d like to return an item, you’ve got 14 days from the date you receive it to request a return.
To be eligible, your item must be in the same condition you received it unworn, unused, and in its original packaging. Please include your order number, proof of purchase, and reason for return inside the parcel.
Worn headwear can't accepted due to hygiene reasons
Sale items marked as ‘Final Sale’ on the product page can’t be returned or exchanged unless faulty.
To start a return, email support@bareminimumsupply.com. If your return is approved, we’ll send you the return address and next steps.
Please don’t send anything back without checking in first — it won’t be accepted.
For any return or order-related questions, please reach out via email only.
We don’t offer customer service through social media messages — the inbox gets a bit wild — but our email crew will sort you out properly.
Return Shipping & Fees
We don’t cover the cost of return shipping and aren’t able to offer direct exchanges.
We ship worldwide for a flat $10 aud
Damages & Defects
If your order arrives damaged, faulty, or not quite right, contact us straight away at support@bareminimumsupply.com
Care & Usage
Please follow our found on the product pages, we can’t offer compensation or refunds for damage caused by improper care.
Exceptions / Non-Returnable Items
We’re unable to accept returns on gift cards or sale items unless faulty.
Refunds
Once your return lands back with us, we’ll inspect it and let you know if it’s been approved. Approved refunds are processed back to your original payment method.
Please allow a little time for your bank or card provider to process the refund once it’s been issued.